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New Technology for Your Small Business

December 20, 2018 by OSYB Staff

Technology can be a great tool for small businesses to manage daily tasks, operate more efficiently and grow.  However, many small businesses are slow to bring on technology that can help them run a more lucrative business in a smarter way.  Cost can be a deterrent but it makes good business sense to check out technological advances that can give your business an edge.  Intuit QuickBooks shares some new technology that you should consider trying out:

  • Augmented Reality (AR)- AR technology adds to the reality you see by superimposing images, sounds, and text, thereby offering a chance to educate and/or entertain customers and may even ask them to take a specific action in relation to your business.  Think of “Pokémon Go” as a prime example.
  • Chatbots – Improve your customer satisfaction with chatbots that are available 24/7.  A chatbot can answer simple questions and provide streamlined communication when you are closed.
  • Data Security – Data needs to be stored securely.  Few things upset customers more than finding out that their personal information has been breached.  Embrace protecting your client’s information.

Explore technology options for your business in 2019.  Research and find out which ones will enhance your business strategy.

For details:  Technologies Small Business Owners Should Consider in 2019

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